high peaks resort reviews

high peaks resort reviews

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Which popular attractions are close to High Peaks Resort? We hope you'll join us again, soon! Cleanliness. The staff was friendly. We will recommend the resort to family and friends. Dear ZiziaZerz, Thank you for taking a moment to share your experience and kind words. Obviously in this business I understand the service and quality of the food game. I would suggest others make a reservation that can be cancelled as day before/day of prices on third party sites can be significantly less depending on the time of year.Overall, the place is decent but I have experienced better customer service at Marriott and even Candlewood hotels. After going back-and-forth with them I checked out early and was going to go home. Reflections the new restaurant overlooking Mirror Lake is … I love the soap! Beautiful view of the lake, big screen TV, comfy bed, big bathroom, and a huge couch. This is our first time traveling with our puppy and they made it so comfortable. Not good . Our room was on the 4th floor in the main resort, it was newly renovated and had an amazing view of Mirror Lake. When I checked in they offered us a glass of Champagne. The pet did not disturb our sleep but it would have been nice to know in advance. Our room was really cute & spotless. The resort includes free kayaks, double kayaks, paddle boards and paddle boats. It’s now 5:10pm and it’s our last night here and they are finally done with the wedding and photos. I also wrote to the resort instead of leaving a not so great review but no one has gotten back to me. We hope you'll join us again, soon! The Pictures on the internet is certainly misleading, think twice before you book this hotel. The rooms are beautiful and the bed is just heavenly!!!!! IF you are staying in a double and you are staying with someone you don't know well the bathroom situation is a little awkward. Even better is the town movie theatre is walking distance from the hotel along with all the Main Street shops located just outside the hotel. Warm Regards, Your Friends at High Peaks Resort. All the best, Melissa Snow Director of Guest Services, There are less expensive places in lake placid but high peaks deserves everything they charge. We and our older son and his fiancee, all living and working from home in Manhattan, agreed we needed time away from the city. If we come back again definitely going to go to the Lake House it was awesome away from home. The room was like new since they just had renovations recently. Which room amenities are available at High Peaks Resort? She was brash and not polite/kind at multiple encounters to both myself and my partner. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. Hope to be back, Dear carwhite, Thank you so much for sharing your experience and kind words. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. The indoor pool is nothing special and one look at it and I turned back toward my room. We decided to drive down main st to see what our options on, and when we called the Best Western they had great priced rooms for the night of. When we checked out we were hit with a $10 service fee extra bill. We had easy walking access to Main Street so we explored the shops and tried different restaurants with outdoor dining for dinners. At the time of Covid I would think such a service is not acceptable at all especially the price is close to $200 a night. We took out pedal boats, used kayak and stand-up paddleboard, and swam in the lake and pool. We are always looking to refine and do better and will certainly take your advice to heart! These truly did not take away from my trip, but I got to stay here for free. The location was so much better because we were within walking distance to the event we were attending at the Mirror Lake Inn & downtown shops. This is our last night here and I am disappointed we have to leave. Every staff member was polite, attentive, professional and genuinely nice. We apologize and would be more than happy to speak with you via email or phone, whatever is most convenient for you. We will definitely stay there again! We apologize and would be more than happy to speak with you via email or phone, whatever is most convenient for you. So comfortable!! During our stay, I have also notice my phone was hacked which using the hotel WiFi. The rooms were clean and the beds were comfortable. It took them 8 hours and 3 phone calls before they even came to look at it. They encourage you to dine there with a 10% coupon which we did. The bathroom door is a sliding door with a large PARTIALLY frosted window. Stayed in hotel during Nov 2020, very disappointed with the housekeeping service, they only entered the room to replace towel and empty trash, no cleaning what so ever and beds were not made. The first day we didn't have a problem...but the last we ended up walking away because we had been skipped over several times. We hope you'll join us again, soon! Here for the food show. High Peaks Resort. Access to Main st. could not have been easier and the free parking during the busy weekend was great. The resort had three properties so we used the pool and beach. It was an honor to share our village with you. We would certainly love to have you as our guest again. This hotel was attractive and the rooms were large and appeared to be clean. The staff have all been very accommodating, friendly and helpful. I'm the type to value transparency in pricing, and wouldn't have cared had such a fee been clearly disclosed (or better yet, simply included in the price).To charge such a fee (as nominal as it is) and to state, "Well, it's in the fine print!" This is our first time traveling with our puppy and they made it so comfortable. I will definitely return. First off, I booked the reservation about a week and a half before our stay. On top of that, it turns out the remote control was broken as well. The room was good sized studio and was clean and well appointed. My wife and I just returned from out stay at High Peaks. As you are aware, Covid-19 has heavily impacted the hospitality industry and we are still in the process of recovery and bringing back our team members. Location. Restaurant staff were all great too. The resort is right in Lake Placid, close to shopping and food. Flat-screen televisions come with premium digital channels and pay movies. There were tags from new clothes in the drawers. Way more then I expected. We felt safe and relaxed during our stay in lake placid. For customer service, call us toll-free at 1-800-397-3342. They are first come first serve but there were always boards available. We had a wonderful experience. We hope you will come back in the near future. Our room at the resort is wonderful! It was more of a fancy feeling then homey . We really needed this break as my brother had passed away earlier this week and we are going to have the services a couple of days after we return. During our stay, I have also notice my phone was hacked which using the hotel WiFi. The bathroom is   the nicest hotel bathroom I have ever been in and well stocked with towels and extra toiletries. Is parking available at High Peaks Resort? The bed was SO comfortable. for 3 nights on the Ski and stay package which was well worth the cost. Dear Alison, Thank you for taking a moment to share your experience and kind words. For parents, this is a nice place as they offer hot cocoa and cookies as well as a movie events and popcorn.However, customer service was poor and impersonal from one of their front desk reps. Absolutely zero view. It took them 8 hours and 3 phone calls before they even came to look at it. Own or manage this property? Third, I had to give them $50 on my credit card for a fully paid room "just in case". We loved being so close to many hiking trails and beautiful natural scenery. There is a giant chair with an ottoman in the corner and it was a great place to sit and enjoy a book on my off time. Travelocity, the Stars Design, and The Roaming Gnome Design are trademarks of Travelscape LLC. The view is your only sure thing but only from certain rooms. The lobby was large and pleasant but I do not travel to hang out in lobbies. Charge me upfront for everything and include breakfast. We felt safe and relaxed during our stay in lake placid. Learn more. I truly apologize for any inconvenience this may have caused you and your family. It might be nice to tell guests that they may have a PET-friendly room near them. A room near us had a little yippy dog. Bravo to this resort for understanding that there in the. Our room was on the 5th floor facing the lake. And get rid of whomever created the check policy. The room was completely awesome. The indoor swimming pool was very creepy hidden in the corner of the hotel and not well maintained at all. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Very nice resort with cozy common area that is close to Main Street in Lake Placid. We are thrilled you enjoyed your visit and appreciate your sharing such wonderful details about your stay. What are some of the property amenities at High Peaks Resort? Our door also didn't latch correctly so we couldn't actually ever shut the door. Excellent. A young female Asian front desk staff member went above and beyond in her customer service. If you would have a moment to speak, I can be reached at 518-523-4411. #9 of 33 hotels in Lake Placid. We stayed in a water front room. Are there any historical sites close to High Peaks Resort? We…", Yelp users haven’t asked any questions yet about. I booked a room here last minute and I'm so glad that I gave this resort a try. We left feeling concerned that this hotel is not what it seems; very pretty with no substance. There are more places to choose from in the Lake Placid area. Verified by Business .css-9g3rm2{width:18px;height:18px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(0,115,187,1);}.css-9g3rm2::before{position:absolute;display:block;left:0;}.css-9g3rm2::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-9g3rm2 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}, “best location and access to mirror lake walking distance to restaurants and entertainment in Lake Placid.” in 17 reviews, “We had dinner in the hotel restaurant The Dancing Bears, and the kids are playing chess in the lobby.” in 9 reviews, “Stayed for 3 nights on the Ski and stay package which was well worth the cost.” in 4 reviews. Durning this time it is hard for things to be perfect and is completely understandable. We and our older son and his fiancee, all living and working from home in Manhattan, agreed we needed time away from the city. We are always looking to refine and do better and will certainly take your advice to heart! Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. Sincerely, Lisa Lester General Manager, Hotels with Complimentary Breakfast in Lake Placid, Hotels near Spa & Salon at High Peaks Resort, Hotels near New York State Olympic Regional Development Authority (ORDA), Hotels near Lake Placid Christmas Company, Hotels near North Country Community College. We gave up on TV at that point. This hotel was attractive and the rooms were large and appeared to be clean. We spent 3 nights here several weeks ago we had an absolutely wonderful experience! We discover that night that our TV is broken.

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